FAQ – Caring for your Sterling Silver Jewellery

Will my Silver tarnish?

All Sterling Silver will tarnish (oxidise) with time, however properly maintained silver jewellery help preserve its lustre. We will happily undertake a more professional clean and polish for you, simply contact us.

Can I sleep in my jewellery?

Yes, you can, however, not sleeping in your jewellery will prolong the life of your pieces as sleep can result in some wear over time.

How should I store my Sterling Silver Jewellery?

Store your Sterling Silver when not being worn in a cool dry place in the packaging it arrived in or resealable bags or containers.

How do I clean my Sterling Silver Jewellery?

There are gentle ways to clean your Sterling Silver Jewellery such as using a mild dish soap and warm water (ensuring you thoroughly dry your pieces after cleaning to remove all moisture) or using a soft polishing cloth. The free polishing cloth your piece arrived with will assist with polishing. Wearing your Sterling Silver jewellery every day is a great way to assist to keep it polished and reduce tarnish as your skin's natural oils will help with this.

I have heard that wearing Sterling Silver in Pools can make it turn black is this true?

Yes, avoid wearing your Sterling Silver jewellery in pools and spas as the chemicals can react with the metal. Also avoid wearing your pieces when working with household chemicals such as bleaches etc.

Will my skin care products affect my Sterling Silver?

Ensure you put your Sterling Silver jewellery on after skin care and perfume applications in case they have ingredients that may react with the metal if they are exposed to direct application.

Does my warranty cover Tarnishing?

No, the warranty does not cover the appearance of tarnishing or other appearance changes, damage or breakage due to wear and tear or if you have not stored or cared for your jewellery in the explained manner.